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Solana Mercurio was the PA of Ood Operations and carried out a tour to all business companies that wished to see the Ood. After the Doctor and Donna pretended to be representing a company, she invited them on a tour group with her and she gave a brief sales pitch of what the Ood do. Later that day she scanned the Doctor and Donna and found out that their company "Noble Industies" did not exist. She told her boss, Klineman Halpen, and was ordered to find them without alerting the representatives of the other companies. When the Ood rebelled, she followed the Doctor and Donna outside. The Doctor gave her a chance to help make things right, and she considered it for a moment before calling for guards to capture them, which was unsuccessful. Later she tried to get to safety for a group of Ood, even she ordering the guards to kill them. However, while the guards were killing the group, a single surviving Ood killed her with the energy from its Translation Sphere. (DW: Planet of the Ood)