Apology

An apology was an expression of one's regret for wrongdoing, usually conveyed by saying "sorry".

File:What's On The Cards? - Under The Lake - Doctor Who - BBC

The Doctor uses the cards to apologise to the crew of the Drum. (TV: Under the Lake)

The Twelfth Doctor started using apology cue cards due to his sometimes colder traits to get him out of tight situations. (TV: Under the Lake, Face the Raven)

Daleks did not accept apologies. (TV: The Stolen Earth, AUDIO: Extermination)