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A call centre was an office that received or transmitted a large number of requests. Zeynep worked at a call centre in Turkey. (AUDIO: Fall to Earth [+]Loading...["Fall to Earth (audio story)"]) Velma left Nardole for an AI at a call centre. (TV: Oxygen [+]Loading...["Oxygen (TV story)"]) Faceless43 worked at a call centre. (PROSE: Lonely [+]Loading...["Lonely (short story)"])
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One highly dysfunctional call centre employed several Daleks, and a number of other robots obviously unsuited for their positions. This was considered an example of an "average call centre" and made a sharp contrast to the much more competently-run one belonging to ANZ. (TV: Robots Ad [+]Loading...["Robots Ad (TV story)"])