Lou (Planet of the Dead)

Lou and his wife Carmen were passengers aboard the number 200 bus when it went through a wormhole onto the planet San Helios. He comforted his wife as the rest of the passengers and the Tenth Doctor repaired the bus. He was later returned home. (TV: Planet of the Dead)

	Human
	Earth
	Carmen
	Planet of the Dead
	Reginald Tsiboe

You may be looking for the character from The Pilot.