First Technician
From Tardis Wiki, the free Doctor Who reference
The First Technician was a Sensorite who worked for the Psychic Paper Inc in its claims department. He left the Sense Sphere because he disliked the "unquestioning devotion of the cult". He took a caller from Panoptia when the customer angered her. He sent a message to the Tenth Doctor to resolve the customer complaint. (COMIC: Psychic Paper Inc Claims Department)