Apology

File:What's On The Cards? - Under The Lake - Doctor Who - BBC

The Doctor uses the cards to apologise to the crew of the Drum. (TV: Under the Lake)

An apology was an expression of one's regret for wrongdoing, usually conveyed by saying "sorry".

The Twelfth Doctor started using apology cue cards due to his sometimes colder traits to get him out of tight situations. (TV: Under the Lake, Face the Raven)

Daleks did not accept apologies. (TV: The Stolen Earth, AUDIO: Extermination)