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Nicole was the lady's maid and lover of Maddie Mortimer.
Biography
Nicole believed that she had the ability to predict the future. She became Maddie Mortimer's lady's maid and entered into a romantic relationship with her. When Maddie's husband, Henry Mortimer, discovered the affair in 1936, Nicole was forced to leave Hideaway.
In 1988, Nicole returned to Hideaway and took on Maddie's identity to care for Mary and her family. River Song eventually realised who she was, having thought that she looked nothing like Maddie, and asked her what she would tell Maddie if she could see her again. River recorded her answer and later played it for Maddie. (AUDIO: Friend of the Family)